Terms of Use

Welcome to Vesna. These Terms of Use (“Terms”) govern your access to and use of the Vesna website (the “Website”), operated by Marimax LLC (“Company”, “we”, “us”, or “our”).

By using this Website, you agree to these Terms. If you do not agree, please do not use the Website.

  1. Purpose of the Website

    This Website provides information about Vesna, allows customers to submit HVAC service requests, and allows users to download the Vesna mobile application. Through Vesna, customers are connected with independent HVAC service providers.

  2. No Service Relationship

    Vesna is a technology platform that connects customers with independent HVAC service providers. Vesna does not itself perform HVAC services and is not a party to any agreement between a customer and a service provider. Service providers are independent third parties, not employees or agents of Vesna, and are solely responsible for the services they perform.

  3. User Submissions

    By submitting information through the Website, you agree that:

    • The information you provide is accurate and truthful
    • You have the right to provide such information
    • We may use this information to contact you regarding Vesna

    You are responsible for maintaining the accuracy of your submitted information.

  4. Acceptable Use

    You agree not to:

    • Use the Website for unlawful purposes
    • Submit false, misleading, or fraudulent information
    • Attempt to interfere with the Website’s functionality
    • Attempt to gain unauthorized access to systems or data

  5. Intellectual Property

    All content on this Website, including:

    • text
    • graphics
    • logos
    • design

    is owned by or licensed to Marimax LLC and is protected by applicable intellectual property laws

    You may not copy, reproduce, or distribute content without permission.

  6. Third-Party Services

    The Website may rely on third-party tools (e.g., analytics, hosting, communication tools).

    We are not responsible for the operation or policies of such third-party services.

  7. Disclaimer of Warranties

    The Website is provided on an “as is” and “as available” basis.

    We make no guarantees regarding:

    • accuracy of content
    • availability of the Website
    • future availability of services

  8. Limitation of Liability

    To the maximum extent permitted by law, Marimax LLC shall not be liable for any indirect, incidental, or consequential damages arising from:

    • use of the Website
    • inability to use the Website
    • reliance on information provided

  9. Platform Services

    Vesna operates a website and a mobile application that connect customers with independent HVAC service providers. Your use of the Vesna platform is governed by these Terms together with any additional terms presented within the application or online (including provider, payment, and service terms). Where those additional terms conflict with these Terms, the additional terms govern.

  10. Changes to These Terms

    We may update these Terms from time to time.

    Changes will be posted on this page with an updated “Last updated” date. Continued use of the Website constitutes acceptance of the updated Terms.

  11. Governing Law

    These Terms are governed by the laws of the Commonwealth of Massachusetts, United States.

  12. Contact Information

    For questions regarding these Terms, please contact:

    Marimax LLC

    63 Cortland Lane

    Boxborough, MA 01719

    United States

    Email: support@vesnausa.com